Page 58 - AAA Magazine – AAA Ohio Auto Club – September 2019

PHONE DIRECTORY
888-AAA-OHIO
• AAA credit card account information
• Approved Auto Repair • Hotel reservations
• Insurance Services • Member discounts • Travel Services
• TripTiks®, TourBooks, maps
EMERGENCY ROAD SERVICE
In Franklin County Elsewhere
614-431-3388 800-AAA-HELP
AAA OHIO LOCATIONS
COLUMBUS AREA
Gahanna/ New Albany 614-750-8350
Grove City
614-277-1310
Hilliard
614-771-5777
Pickerington / Reynoldsburg 614-864-2224
Upper Arlington
614-457-2614
Westerville
614-899-1222
Worthington
614-431-7901
COLUMBUS AREA DIRECT DIAL DEPARTMENTS:
AAA Mobile Battery
800-AAA-HELP
Approved Auto Repair 614-431-7908
Insurance Quotes/Service 614-431-7807
Public Affairs
614-431-7896
Traffic Safety
614-431-7882
Membership/ Insurance/
Travel Call Center 888-AAA-OHIO Monday–Friday,
8 a.m.–8 p.m.; Saturday,
8 a.m.–5 p.m.
For store hours, visit AAA.com/Locations
Bellefontaine
937-599-5154
Bucyrus
419-562-9969
Canton
330-455-6761
Celina
419-586-2460
Coshocton
740-622-2910
Delaware
740-363-1928
Fremont
419-332-2602
Hamilton
513-863-3200
Lancaster
740-653-0912
Lima
419-228-1022
Mansfield
419-529-8500
Marion
740-389-3517
Medina
330-725-5669
Mount Vernon
740-397-2091
Newark
740-345-4017
St. Clairsville
740-695-4030
Sandusky
419-625-5831
Tiffin
419-447-0551
Wadsworth
330-336-4900
West Chester
513-870-0951
Wooster
330-345-5550
Zanesville
740-454-1234
CAR CARE PLUS
Columbus SE Gahanna Powell
614-559-0000 614-750-8350 740-881-4400
Columbus NW
Grandview
Reynoldsburg
614-451-2111
614-488-2197
614-759-7777
Dublin
Polaris
Whitehall
614-336-3200 614-436-4005 614-237-6325
Visit our website at AAA.com
AAA experts share their views on AAA today
Emergency Road Service Keeps Evolving
Since 1902, AAA has rescued millions of motorists at the roadside, repaired and maintained millions
of member vehicles and provided motorists and pedestrians alike with unprecedented safety, security and peace of mind.
The methods by which AAA has delivered these services have certainly changed over the past 117 years, but they needed to evolve to keep pace with an ever-changing world and members’ ever-changing wants and needs from the association. From day one, our members have remained at the center of our mission.
Technological advancements in web-based services, phone apps and technology within the vehicle itself have enabled AAA to innovate how we provide service options to our members. Today, artificial intelligence, machine learning, predictive
analytics and the digitalization of
how our members interact with our products and services have enabled AAA to become “omnichannel.”
This is just a fancy way of saying that our members can do business with us in the manner in which they choose – over the phone, within our repair shops, through our AAA app or on our website.
Soon we will be introducing an Alexa and Google Home skill that enables members that are safe at home – but in need of road service – to request those services through their device.
Our promise to AAA members is that we will continue to innovate, research and develop methods that leverage new technologies into our traditional services, like road service and repair. In fact, our Car Care Plus
Brian Pratt
Vice President, Automotive Services AAA Ohio Auto Club
locations in the Columbus area just launched a new digital inspection service that allows members and customers to view photos and videos of their vehicle’s condition on their smartphone or tablet.
Additionally, we launched the latest in mobile battery testing technology that enables our roadside technicians to perform quicker and more accurate battery tests at the roadside.
Clearly, a lot is happening at AAA concerning innovation, technology and how we deliver on our promise to provide exceptional experiences every time.
Get your vehicle ready for winter!
Before the snow flies, be sure to visit your local Car Care Plus or Approved Auto Repair location to ensure your vehicle is in top running order. You’ll find a list of locations and a money- saving coupon on pages 54 and 55 in this issue of AAA Magazine.
Some things to do:
• Have your tires checked for tread depth and inflation.
• Have your alignment checked and adjusted as needed.
• Have your battery tested. Batteries last an average of 31⁄2 years. Be sure yours is ready for the cold.
• Change your wiper blades. This should be done twice per year during the spring and fall
Ladies, be sure to visit your local Columbus Car Care Plus for Girls’ Night at the Garage. This popular October event fills up fast. Visit AAA.com/ girlsnight to secure your spot.
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