Page 5 - The Magazine of AAA Ohio – January 2020

AAA Ohio Names New President
David McMullen has been named to succeed AAA Ohio Auto Club President and CEO Mark H. Shaw, who has served in that role since May 2002.
McMullen began his tenure on Jan. 2. He previously served as vice president of Insurance & Financial Services for the AAA Ohio Auto Club since 2013. In that position, McMullen was credited with significantly growing revenue, improving employee retention and enhancing policy retention.
Before joining the executive staff at AAA Ohio Auto Club, McMullen served as president and CEO of Kentucky National Insurance Group after serving five years as director of Insurance Sales for AAA Allied Group. Early on in his career he owned the McMullen Insurance Agency.
McMullen earned his bachelor’s degree in organizational communication from Northern Kentucky University. He and his wife, Alisa, have three daughters.
David McMullen shares his message to AAA members in The Last Word column. See page 56.
Members Now Booking Travel Agent Appointments Online
Site also reveals which agents specialize in specific destinations.
The AAA Ohio Travel department has announced the unveiling of its new appointment setting software. In order to facilitate a more streamlined experience for AAA members, you now have the option of making travel appointments through
the website, AAA.com. It’s fast and easy. Pick
your desired store location, click “Book Travel Appointment,” choose an agent and decide
on the time that is most convenient. Allowing clients to work with agents who are specialists
in their desired type of travel provides a more customized and rewarding member experience. With an appointment personalized for their specific travel needs, AAA Travel is ready to deliver true Five Diamond service.
Check it out today!
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